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Delivery in Switzerland and Liechtenstein with tracking

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Buying is easy

  1. Choose your products

    Filter by price, brand or features and compare up to 4 products.

  2. Pay securely

    Choose your preferred payment method; the invoice arrives by email.

  3. Get it delivered

    We let you know when it ships and you can track it to your door.

Any questions? FAQ · Contact us

Why shop with ALPEN KAUF

  • Final prices

    Prices in CHF incl. VAT, delivery costs shown before you pay.

  • Step-by-step tracking

    Emails at every step and parcel tracking from your account.

  • Support in 5 languages

    Spanish, French, German, English and Portuguese.

  • Returns

    Voluntary returns accepted · More information

FAQ

Answers to the most common questions about orders, payment, delivery and returns.

See all questions
How do I place an order?

Add products to your basket, click “Checkout”, enter your address, choose delivery and payment, then confirm. You will receive an email summary of your order.

Do I need to create an account?

Not if the shop allows guest checkout. With an account you can track orders, download invoices, save favourites and check out faster.

Can I change or cancel an order?

Write to us as soon as possible with your order number. If it has not left the warehouse yet, we will try to change or cancel it. If it has already shipped, you can return the product after receipt under our voluntary return policy.

How do I know if a product is available?

Each product shows its availability: “In stock”, “Limited stock” or “Out of stock”. For products with options (size, colour), availability appears when you choose the option.

Which payment methods do you accept?

Payment methods are shown at checkout.

Is it safe to pay on the website?

Yes. The site uses an encrypted connection (HTTPS) and card payments are made directly on the payment provider’s platform. We never receive or store your card details.

ALPEN KAUF: your online shop based in Switzerland

At ALPEN KAUF you will find bikes, home appliances, toys, home, electronics, diy & workshop, containers & homes, firewood & stoves, with prices in CHF including VAT, detailed product pages and delivery in Switzerland and Liechtenstein.

We support you before and after you buy: guides to choose well, step-by-step order tracking, an invoice with every purchase and customer service in Spanish, French, German, English and Portuguese.

About ALPEN KAUF

  • Free delivery in Switzerland from CHF 80.00
  • 14 days to return
  • 2-year warranty on new products
  • Secure payment: we never store your card details
  • Customer service in 5 languages

Need help?

We can help you choose a product, track your order or arrange a return.